Subscription Shorted?

This is the help and support forum for NON members only

Moderators: Mod Team, Team Leader

Subscription Shorted?

Postby keptix » Sun Aug 14, 2011 8:24 pm

Hey guys. I tried logging in today and saw that i'm no longer subscribed. I purchased the plan last month on July 17th. Not sure why it expired already. Am I missing something? Thanks. And yes i'll be resubscribing once i figure out why it's not letting me resubscribe right now. Keep getting a transaction error.
keptix
PRIVATE
PRIVATE
 
Posts: 14
Joined: Mon Jul 11, 2011 7:30 am

Re: Subscription Shorted?

Postby Kaged » Sun Aug 14, 2011 8:30 pm

Your sub did expire one day early. I did add one more day to your time. Your sub will Expire tomorrow
Your payment was received on July 17th, and the subscription time is for 4 week not 1 month.
I am not sure why you would have any issue on subscribing again via Authorize.net as everyone has the option to pay at any time.
Remember you MUST fill out your billing information for the payment to accepted.
Image
Image
CallofDutyHacks staff will NEVER ask you for your PASSWORD or CREDIT CARD information.
Teamviewer: CallofDutyHacks strongly recommends that you ONLY allow CallofDutyHacks STAFF MEMBERS to team viewer you.
Please use the link buttons below for information and assistance.

| Member Reviews |Purchase a Subscription |See All Our Cheats |Loader Reset |
Image Image Image Image
My Pm's have been disabled, If you need to contact me then please make a post or topic to me and I will contact you, or PM one of the MOD's and they will alert me of your request
User avatar
Kaged
CoD Hacks Admin
CoD Hacks Admin
 
Posts: 10913
Joined: Sun May 31, 2009 5:42 am
Location: In a Van Down By The River

Re: Subscription Shorted?

Postby keptix » Sun Aug 14, 2011 8:44 pm

Thanks for reactivating it. Yea I filled in the billing info and everything. Not sure whats going on yet. I saw it said I could use paypal? However when i'm in Authorize.net it doesn't have that option. I would love to use paypal since I use that for everything.
keptix
PRIVATE
PRIVATE
 
Posts: 14
Joined: Mon Jul 11, 2011 7:30 am

Re: Subscription Shorted?

Postby Kaged » Sun Aug 14, 2011 10:37 pm

Yeah, PayPal is not an option any longer. We hope to add it back once we have the new forum up. No exact ETA though.
You may be able to contact Authorize.net and ask them for assistance on why it is declining your payment.
1-877-447-3938 or email support @ http://www.authorize.net/support/knowle ... estion.asp
Image
Image
CallofDutyHacks staff will NEVER ask you for your PASSWORD or CREDIT CARD information.
Teamviewer: CallofDutyHacks strongly recommends that you ONLY allow CallofDutyHacks STAFF MEMBERS to team viewer you.
Please use the link buttons below for information and assistance.

| Member Reviews |Purchase a Subscription |See All Our Cheats |Loader Reset |
Image Image Image Image
My Pm's have been disabled, If you need to contact me then please make a post or topic to me and I will contact you, or PM one of the MOD's and they will alert me of your request
User avatar
Kaged
CoD Hacks Admin
CoD Hacks Admin
 
Posts: 10913
Joined: Sun May 31, 2009 5:42 am
Location: In a Van Down By The River


Return to [PUBLIC SECTION] HELP & SUBSCRIPTION ISSUES - NON MEMBERS ONLY

Who is online

Users browsing this forum: No registered users and 2 guests